Last Updated: 11 June 2026
This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect your information when you access or use farmlabel.app (the “Service”).
The Service is operated by farmlabel.app LLC, an Illinois limited liability company organized under the laws of the State of Illinois, United States, with its registered address at 16018 IL Route 176 Union, IL 60180-9738, Illinois, USA (“we,” “us,” or “our”).
Different privacy regulations (such as the General Data Protection Regulation (“GDPR”), the UK GDPR, and the California Consumer Privacy Act (“CCPA/CPRA”)) classify entities based on how they control and process information. Under these laws, our operational roles are defined as follows:
The table below summarizes the categories of personal data we have collected or processed within the preceding twelve (12) months. This is formulated to satisfy our disclosure obligations to California consumers, business accounts, and other regional users:
| CCPA Category | Specific Types of Information Collected | Sources |
|---|---|---|
| Identifiers | First and last name, business email, phone number, business mailing address, account credentials, and IP address. | Provided directly by you during registration or automatically logged during access. |
| Commercial Information | Payment records, Label Pack transaction logs, subscription status, and billing details (handled by secure payment processors). | Generated through transactional interactions with our subscription engine. |
| Internet or Network Activity | Browser information, device details, server logging, and page performance telemetry. | Automatically collected via application access logs. |
| Operational Integration Data | Data fields explicitly contained in your connected Google Sheets (including harvest lots, dates, pack weights, and produce labels). | Accessed directly from your authorized Google account via our API integration. |
No Selling or Sharing: We do not "sell" your personal information, nor do we "share" your personal information with third parties for cross-context behavioral advertising campaigns (as defined under the CCPA/CPRA).
If you access the Service from the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, we must process your personal information under a recognized legal basis under Article 6 of the GDPR. We process your data under the following conditions:
| Processing Purpose | GDPR Legal Basis |
|---|---|
| Account provisioning, secure login, configuration, and managing Google Sheet integrations. | Performance of a Contract (Article 6(1)(b)) — Processing is necessary to construct your account and run the label generation service. |
| Processing payments for Enterprise subscriptions or Prepaid Label Packs. | Performance of a Contract (Article 6(1)(b)) — Required to complete payment transactions and maintain your credits. |
| Ensuring infrastructure security, maintaining network health, logging app telemetry, and tracking performance. | Legitimate Interests (Article 6(1)(f)) — Our legitimate business interest in protecting our infrastructure and improving application performance. |
| Distributing critical software updates, system alerts, or operational notifications. | Performance of a Contract (Article 6(1)(b)) or Legitimate Interests (Article 6(1)(f)). |
| Complying with accounting audits, tax obligations, and regulatory inquiries. | Compliance with a Legal Obligation (Article 6(1)(c)) — Adhering to legal standards governing tax, bookkeeping, and business law. |
| Direct outreach campaigns and promotional communications. | Consent (Article 6(1)(a)) or Legitimate Interest (Article 6(1)(f)), where allowed by applicable regional laws. |
Our Service relies on direct API access to your designated Google Sheets files to build crop barcodes and traceability labels. Our handling of your Google data is subject to rigorous protections:
We use cookies and equivalent tracking technologies to run the Service. These are categorised as follows:
You can adjust your personal browser settings to reject or delete cookies, though doing so may prevent you from logging into your account or retaining layout specifications.
We share personal data with trusted third-party subprocessors who manage backend business infrastructure. Our vendor categories include:
A current list of specific subprocessors utilized by farmlabel.app LLC is available to active customers upon request by contacting us at hello@farmlabel.app.
International Data Transfers: Our servers are located primarily within the United States. If you reside in the EEA, UK, or Switzerland, your data will be transferred out of your home region to the US. Where required by applicable law, such international transfers are protected through Standard Contractual Clauses (SCCs) approved by the European Commission, or other legally recognized transfer structures, to ensure your information receives equivalent legal safeguards.
Under global data privacy regulations, you have several rights regarding your personal information, including the right to request access, correction, portability, and restriction of processing. If you wish to request deletion of your account and personal details, please contact us at hello@farmlabel.app.
Limitations on Deletion Requests: While we honor valid deletion requests, we cannot provide absolute or immediate erasure of all billing and activity logs. We will delete or anonymize personal data except where continued retention is necessary to comply with legal tax obligations, financial audits, security protections, fraud prevention records, active business dispute resolutions, or food traceability regulatory recordkeeping (such as FDA FSMA 204 requirements).
Lodging a Complaint: If you reside in the EEA or UK, you have the right to lodge a complaint with your local data protection supervisory authority regarding our data processing methods.
We are dedicated to safeguarding your business records. We maintain industry-standard technical and organizational safeguards designed to protect personal and business information. These protocols include encryption of data in transit (utilizing HTTPS/TLS protocols) and encryption at rest where technically appropriate. If we become aware of an actual security incident or unauthorized data breach affecting your personal data, we will notify affected users and appropriate regulatory authorities as required under applicable law.
The Service is intended strictly for commercial business users, growers, and agricultural enterprises, and is not directed to children. We do not knowingly collect personal details from individuals under the age of 18.
We may update this Policy from time to time. If we make material modifications to these provisions, we will notify you by emailing the address on file or posting a prominent banner on our website. Material changes will become effective no earlier than thirty (30) days after notification. Non-material changes (such as typo fixes, minor phrasing updates, or contact directory updates) and updates required immediately for security or legal compliance will become effective immediately upon publication.
For inquiries regarding this Policy or to exercise your rights under regional data regulations, please contact us at:
Email: hello@farmlabel.app
Mailing Address: farmlabel.app LLC, 16018 IL Route 176 Union, IL 60180-9738, Illinois, USA